Privacy policy

1. Controller

The controller is MIROPACK.PL Sp. z o.o., Al. Jerozolimskie 200, 02-248 Warszawa, Poland, NIP (tax ID) 5223282883, KRS [KRS], share capital [KAPITAŁ]. For data protection questions write to miropack.pl@gmail.com or call +48 530 077 727.

2. What we collect

Only the data you give us in forms, by phone or by email:

• name or company name,
• phone number,
• email address,
• tax ID (NIP) for quotes and invoices,
• what you ask about: product, size, colour, quantity.

3. Purposes and legal bases

• Answering your enquiry and preparing a quote: Art. 6(1)(b) GDPR.
• Fulfilling orders, delivery and complaints: Art. 6(1)(b) GDPR.
• Invoicing and accounting: Art. 6(1)(c) GDPR.
• Following up your enquiry and establishing or defending claims: Art. 6(1)(f) GDPR.

4. How long we keep it

• Enquiries that did not lead to an order: up to 12 months after the last contact.
• Contract and complaint data: until claims become time-barred.
• Invoices and accounting records: 5 years from the end of the year in which the tax was due.

5. Who receives it

We never sell data. We share it only as needed, under contract, with:

• website hosting and form providers,
• our email provider (Google), which may process data outside the EEA under standard contractual clauses,
• carriers and couriers,
• our accounting office.

6. Your rights

You have the right to:

• access your data and get a copy,
• rectification,
• erasure,
• restriction of processing,
• data portability,
• object to processing based on legitimate interests,
• complain to the Polish supervisory authority (Prezes UODO, ul. Stawki 2, 00-193 Warszawa) or your local authority.

7. Do you have to give data

It is voluntary, but without a phone number or email we cannot reply, and without company details we cannot issue an invoice.

8. Automated decisions

We do not make automated decisions or profile customers.

9. Cookies

See the Cookie policy.